We hope your stay at Winster Hall will be trouble free, however in the event of a problem please see below for  information that could help:

 

Medical

If you require non urgent medical attention, the nearest A&E unit is 15 miles away:
 

Chesterfield Royal Hospital, Calow, Chesterfield S44 5BL. Tel: 01246 277271

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There is a first aid kit on a shelf in the kitchen to the right of the sink.

 

Fire

In the event of a fire make your way to the front of the house and contact the emergency services on 999 immediately. Please contact the Owner on any of the numbers provided as soon as possible.

 

You are protected by:

• Heat and smoke detectors that are linked and located on each floor.

• Fire extinguishers located in the kitchen and on the first floor landing

• Fire blanket located in the kitchen

• Self-closing fire doors to all habitable rooms

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For your own safety do not use the washing machine or tumble dryer at night and do not prop open any fire door.

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Our smoke and heat detectors are very sensitive and all forms of tobacco smoke can cause them to trigger and could result in Emergency Services being called to the property.

  

Gas

If you believe you can smell gas within the property please take immediate action as follows:
 

• Ventilate the building opening all doors and windows.

• Isolate the gas supply at the main stop tap which is in the dining room cupboard to the right of the fireplace.

• Evacuate the building.

• Call the Owner on any of the numbers provided.

• If you have any doubts about your safety contact the National Gas Emergency Service on 0800 111 999.

 

Carbon Monoxide 

If any of the sensors activate please take immediate action as follows:
 

• Ventilate the building opening all doors and windows.

• Isolate the gas supply at the main stop tap which is in the dining room cupboard to the right of the fireplace.

• Evacuate the building.

• Call the Owner on any of the numbers provided.

• If you have any doubts about your safety contact the National Gas Emergency Service on

0800 111 999.

 

 

These detectors are very sensitive and all forms of tobacco smoke can cause them to trigger and could result in Emergency Services being called to the property.

  

Electrical fault

In the event of an electrical fault the main distribution board is located in the dining room cupboard to the right of the fireplace. If the fault persists, please contact the Owner on any of the numbers provided as soon as possible.

There are torches located in the hall and landing on all floors.

                                

Water

In the event of a leaking water pipe the main feed stop tap is located outside the property to the left of the conservatory double doors. It is in the ground under the metal plate labelled ‘stop tap’.

To turn the tap you will need the turning rod which is hung on the wall in the stone shed in the rear courtyard. The key for the shed is on the guest keyring provided. If the fault persists, please contact the Owner on any of the numbers provided as soon as possible.

 

Contact any of the Winster Hall team for further assistance.

 

James - 07796 148964

Darren - 07712 772362

Mandy - 07834 652170

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